Privacy policy

This privacy policy explains how S2 Surface Solutions (“S2”, “we”, “our” or “us”) may collect, use, disclose, retain and protect personal information when you visit s2surfacesolutions.in or contact us through the website.

What is personal information?

Personal information is information that identifies, relates to or can reasonably be associated with an individual. Business contact information provided in a professional capacity may be treated differently where applicable law permits.

Information we may collect

We collect only the information reasonably required to respond to enquiries and operate this website. This may include your name, company, email address, telephone number, project information, coating requirements and any documents you choose to send us.

How we use information

• To respond to requests for services, quotations and technical information.
• To communicate about current or potential projects.
• To maintain enquiry, customer and business records.
• To improve website performance and visitor experience.
• To meet applicable legal, contractual and professional obligations.

Your consent

By voluntarily providing information to us, you consent to its collection and use for the purpose for which it was supplied. Where consent is the basis for processing, you may withdraw it by contacting us, subject to legal or contractual requirements.

Website hosting, technical data and server logs

Our hosting or technical service providers may automatically process limited technical information such as IP address, browser type, access time, referring page and requested pages. This information is generally used for security, diagnostics, aggregate statistics and website improvement.

Disclosure of information

We do not sell personal information. Information may be shared with service providers supporting website hosting, communications or business administration, or with professional advisers, authorities or other parties where reasonably necessary, permitted or required by law. Providers are expected to handle information only for the relevant service.

Retention and protection

We retain information only for as long as reasonably required for the purpose for which it was collected and for applicable legal, contractual or recordkeeping requirements. We use reasonable physical, organisational and technical safeguards, but no electronic transmission or storage method can be guaranteed to be completely secure.

Your information

You may contact us to request access to or correction of personal information held about you, subject to applicable law and reasonable identity verification.

External links

This website may contain links to third-party websites. S2 Surface Solutions is not responsible for the content, security or privacy practices of those websites.

Policy changes

We may update this policy when our website, business practices or legal requirements change. The current version will be posted on this page.